STUDIO
POLICY
1
REGISTRATION AND PAYMENTS:
The studio policy agreement terms take effect upon receipt of the student's sign-up form by Down The Rabbit Hole Studio. Simply informing an instructor or the office of an intent to register, without completing registration and payment, will not secure a student's placement.
2
LESSON ENROLLMENT
Regular lessons cannot begin until registration is completed. Full payment, which includes the annual registration fee, first session/ month tuition fees, and any outstanding payments from the previous school year, is required at the time of registration.
3
LESSON CANCELLATION
Down the Rabbit Hole Studio has a 24-hour lesson cancellation policy, applicable to both in-person and virtual lessons. If a student or teacher is unable to attend an in-person lesson, it will be conducted virtually at the regular lesson time. This policy extends to situations such as mild illness or weather-related inability to attend in-person lessons.
4
MAKE-UP LESSONS
Make-up lessons for canceled private lessons will only be offered in the following situations:
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You cancel your lesson at least 24 hours before the scheduled time. You may reschedule a maximum of TWO lessons per session with 24-hours notice.
Session Dates: Fall/Winter: September 1 - December 22. | Winter/Spring: January 4 - June 30. |Summer: July 1 - August 31.
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Your lesson is canceled by your teacher.
These missed lessons will be rescheduled as make-up lessons at a mutually convenient time. A missed lesson cannot be credited towards the next month or session of lessons. Make-up lessons can be scheduled until the end of each term, and may occur on a different day than your regular lesson. Lessons canceled by students beyond the two-per-session maximum, missed or canceled make-up lessons, and lessons canceled with less than 24 hours' notice will be charged without the option for a make-up lesson.
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Lessons or classes canceled by DTRH Studio due to inclement weather or teacher absence will be rescheduled at a mutually agreed-upon time, conducted online if both parties agree, or taught by a substitute teacher.
4
LATE POLICY
If you are unable to answer the door or join the Zoom meeting at the scheduled lesson time, your teacher will wait for 15 minutes. They will also attempt to contact you by phone call during this waiting period. If there is no response within 15 minutes, the teacher will conclude the lesson, and the lesson will be charged in full.
5
DISCONTINUATION POLICY
Lessons may be discontinued with at least 1 month's notice.
6
PHOTOGRAPH & AUDIO/VIDEO RELEASE:
I hereby authorize Down the Rabbit Hole Studio to utilize my name, and to use, reproduce, edit, exhibit, project, display, and publish my image, likeness, and voice as captured by Down the Rabbit Hole Studio on photographic, audio, and/or video equipment, without any payment or other consideration.
Latest Update: May 1, 2024